Shipping policy
Shipping Policy
We aim to dispatch all orders quickly and efficiently. All orders are shipped from the United Kingdom.
Shipping Options
Free UK Delivery
Free Royal Mail Tracked 24® delivery on all orders over £35.
Standard Delivery
- Royal Mail Tracked 48® (2–3 business days) – £3.55
- Royal Mail Tracked 24® (1–2 business days) – £4.45
Delivery times are estimates and begin from the date of dispatch, not the date of order.
Dispatch Times
Orders placed before 11:00am Monday to Friday (excluding UK Bank Holidays) are usually dispatched the same working day. Orders placed after this time will be processed on the next working day.
Our working days are Monday to Friday, excluding UK Bank Holidays.
Delivery Information
All deliveries are sent via Royal Mail. Large orders may be sent via courier and may require a signature upon delivery.
We currently only ship within the United Kingdom.
Delivery FAQs
How much do you charge for delivery?
We offer free Royal Mail Tracked 24® delivery on all orders over £35. For orders under £35, delivery options start from £3.55.
How long will my order take to arrive?
Royal Mail Tracked 48® deliveries typically arrive within 2–3 business days. Royal Mail Tracked 24® deliveries typically arrive within 1–2 business days.
I haven’t received my order.
If your order has not arrived within 5 working days of dispatch, please contact us at contact@kitfixuk.com and include your order number so we can assist you promptly.
